Operations & VA Support
I support a range of business's and entrepreneurs by managing the behind-the-scenes tasks that keep things running smoothly. My approach is organised, proactive, and tailored to each client, depending on what you need help with for your business needs. Managing workflows and timelines to help you free up headspace!
Administrative & Operational Support
Inbox & calender management
Travel arrangements & itineraries
Client communications
Performing data entry and maintaining databases/spreadsheets
Preparing documents, presentations and reports
Handling basic bookkeeping tasks like invoicing and expense tracking
File organisation & digital archiving
Meeting planning & note-taking
Communication & Customer Relations
Answering phone calls and acting as a virtual receptionist
Providing customer service via email, chat or phone
Client onboarding & communication
Managing communications between clients and suppliers
Scheduling and coordinating meetings
Preparing documents, feedback and responding to enquiries
Marketing & Creative Tasks
Planning and coordinating content calenders across platforms
Monitoring trends and suggesting content opportunities
Tracking engagement and performance metrics to inform improvements
Assisting with copywriting for captions or posts
Conducting market and competitor research
Basic community management
Project & Event Planning
Developing and managing detailed project schedules
Coordinating setup, breakdown and on-site operations
Liaising with vendors and ensuring timely delivery of services
Overseeing RSVP management and attendee follow-ups
Budget tracking & supplier coordination
Venue booking & logistics
Providing on-the-day assistance
Thank you! I will get back to you within a 1-2 days with the next steps!